Claims +

How to Make a Claim +

How to Make a Claim

All claims are administered by TIC Travel Insurance Coordinators Ltd. Claims and Emergency Assistance.

TIC Travel Assistance

Important:
In the event of a medical emergency, TIC Emergency Assistance must be notified prior to any surgery being performed or within 24 hours of admission to a hospital. Emergency Medical Travel Assistance is available 24/7, by calling any of the following numbers:


Toll free within Canada/U.S.A.: 1-800-995-1662
Collect worldwide: 416-340-0049
Toll free International: 800-842-08420 or 00-800-842-08420 (if not available, please call collect).

E-mail: assist@travelinsurance.ca

TIC Claims
2100 - 250 Yonge Street
Toronto, Ontario, Canada M5B 2L7
Collect worldwide: 416-340-8809
Toll free Canada/U.S.A.: 1-800-869-6747


You may file a claim by contacting our Claims office or choose the applicable link below. Each link will take you to the information required to quickly file your claim.
  1. Emergency Hospital & Medical for Canadians
  2. Visitors to Canada
  3. International Student
  4. Trip Cancellation & Interruption
  5. Baggage Protection
  6. Rental Car Collision
  7. Accidental Death & Dismemberment
  8. Flight Accident

If you have any questions on submitting a claim and wish to speak with one of our claims representatives, please call during regular office hours, Monday to Friday.

Claims Office: Hours of Operation

Monday to Friday 8:00am - 5:00pm EST

Note: Presenting a false claim is a fraudulent act and will be reported to Investigative Services, Insurance Bureau of Canada.

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